Returns, Replacement & Cancellations Policy
Return & Replacement Policy:
If the user finds the delivered product is defective or damaged or differ from the ordered product than the user can report us within a period of 72 hours from the date of delivery, which means he/she can return the product in 72 hours only and the company on the best effort may provide a replacement of the product through the concerned Vendor in consonance with the Brand/Manufacturer Guidelines. If the same product is not available with the vendor then we shall put our best effort to get the product repaired by the manufacturer, according the terms and condition of the manufacturer's warranty.
When shall the return or replacement of the product is not possible?
* Consumable item's which have been used or installed.
* If the request for return is made after the timeframe mentioned.
* If the products are tampered or missing the serial number.
* If the products defect/damage is not covered under the manufacturer's warranty.
* Any products which are returned without its original packaging, freebies or accessories.
* If the product is used or is not in its original condition.
It is hereby acknowledged that purchase of any of the Product's shall be subjected to the manufacturer’s warranty.
The company has the right to refuse or cancel any of the order made by you for any of the products displayed on our site. The following are the issues were the company may cancel your order,
* If the product is not available or temporarily unavailable
* If the shipping address or any other details which have been provided by the user are inaccurate or insufficient.
* If the product is requested to be delivered at a location where the Company does not provide delivery service.
* If any defect is identified in the product before the delivery.
* If the user is unavailable at the shipping address at the time of delivery.
As a customer you can the order any time before shipping initiates.
Once cancelled refund will be processed through same mode within 10 working days.